We can be your Accounts Team.
Expert bookkeepers and professional payment chasing, without employing your own dedicated or part-time accounts staff.
Small admin problems can become big cash-flow problems
You may be busy, successful and profitable, but completed work only becomes useful cash when it is invoiced, tracked and paid.
The invoice was never sent
The work is finished, but the invoice is left until later and forgotten.
Chasing payment takes time
It can feel uncomfortable and distract you from customers and paid work.
Chasing someone who paid
Missing or unmatched payments can cause embarrassing customer conversations.
Poor cash flow
Staff, suppliers and tax still need paying while customer money remains outstanding.
From completed work to recorded payment
You send us the details. Your Accounts Team manages the administrative steps that follow.
The support a busy business actually needs
Xero setup and maintenance
We configure the system, invoice templates, business details, payment terms and ongoing records.
Professional invoicing
Prompt invoices with your logo, business information, payment details and agreed terms.
Payment chasing
Automatic reminders and professional personal follow-up from your dedicated Accounts Manager.
Payment tracking
Bank reconciliation helps identify paid, unpaid, partially paid and unclear customer balances.
VAT tracking and reports
Maintain digital VAT information and clear Xero reports for review, submission or accountant access.
Xero Payroll
Employee setup, regular pay runs, payslips, records and agreed payroll reporting support.
Clear business reporting
See what has been invoiced, paid, overdue and still needs attention.
A dedicated Accounts Manager
One professional contact who understands your business and represents it to customers.
Make your invoices easier to pay.
Add secure online payment options to supported Xero invoices through Stripe, alongside bank transfer and GoCardless Direct Debit.
Major card networks
Supported methods depend on the Stripe account, customer location, currency and payment configuration.
EXPRESS
Please let us know if you need another copy or would like help with the available payment methods.
We chase payments without damaging relationships.
Your dedicated Accounts Manager acts professionally, politely and consistently while representing your business.
Expert support without hiring accounts staff.
Access experienced bookkeeping, invoicing and payment support without the fixed cost and commitment of employing a dedicated or part-time member of staff.
We build the system and keep it working
Xero bookkeeping
We can set up a new Xero organisation or improve the structure of an existing one.
- Invoice templates
- Bank reconciliation
- Sales and purchases
- Reports and records
VAT and digital records
Maintain organised digital information for VAT, reporting and accountant review.
- VAT tracking
- Digital records
- Draft reports
- Accountant access
Payroll support
Payroll services can be included as part of the agreed Accounts Team package.
- Employee setup
- Regular pay runs
- Payslips and records
- Payroll reporting support
Learn how it works
We can manage everything, share the work or train you and your team to use the systems.
- Xero training
- Payment-service guidance
- User access levels
- Secure accountant sharing
Give customers a clear place for account questions.
Customer-facing accounts communication can use a dedicated Accounts Team email address connected to your business.
Customers have a consistent address for invoices, statements, payment questions and replies, while your Accounts Manager handles the communication.
Data handling designed around agreed instructions, confidentiality and UK GDPR responsibilities.
User permissions can be selected according to what each authorised person needs to see and manage.
Records can be shared securely with your accountant using appropriate Xero access levels.
You own the business relationship, approve the service process and retain visibility of the records.
Bookkeeping with Accounts Team
Can I send invoice details by WhatsApp?
Yes. Your agreed process can include text messages, voice notes, photographs, video messages, documents or spreadsheets. Invoices are created from the information and pricing authorised by your business.
Can you chase customers who have not paid?
Professional reminders and personal payment follow-up can be included. Your Accounts Manager represents the business politely and returns disputes or unresolved matters to you.
Can customers pay by card or Direct Debit?
Supported Xero invoices can connect with Stripe for card and digital-wallet payments and GoCardless for Direct Debit. Provider approval, availability, terms and transaction charges apply.
Can my accountant access Xero?
Yes. Appropriate Xero user access can be provided so your accountant can review the records securely without relying on emailed copies of complete financial files.
Is the service only for new businesses?
No. Accounts Team can establish a new system, improve an existing process, organise bookkeeping that has fallen behind or provide regular support to an established business.
Does the service include statutory accounts and tax advice?
The service focuses on bookkeeping, invoicing, payment administration, payroll support and organised records. Statutory accounts, regulated audit work, specialist tax advice, legal advice and formal debt recovery are separate unless expressly agreed with a suitably qualified provider.
The business was busy. The bank account told a different story.
A typical example of what can happen when one business owner is trying to serve customers, manage staff, complete the work and run the accounts alone.
Before Accounts Team
Customers were happy and new work kept arriving, but the accounts were being managed late at night after everything else had been completed.
Alex was doing the work of an entire accounts department.
During the day Alex handled customers, quotations, staff questions and completed jobs. Invoices were supposed to be created in the evening, but urgent work always came first.
Alex needed a real team to operate the system, send invoices, monitor payments and communicate with customers.
A process simple enough to use during a busy day
The aim was not to give Alex more administration. It was to remove it.
Alex went back to running the business.
The business owner still controlled the prices, customers and decisions. Accounts Team took responsibility for maintaining the invoicing and bookkeeping process around those decisions.
Completed work no longer waited for an evening of paperwork.
Alex could see what was paid, due and overdue in one organised system.
Accounts Team handled routine reminders and account questions professionally.
The business had clearer information for planning supplier, wage and tax payments.
I was busy every day, but still doing invoices late at night. Now I send the job details and know the accounts process is being handled.
Invoice sent, Card Payment Options Provided, Payment Received